At Marz Tech (Pty) Ltd, we are committed to providing reliable, high-quality technical support services. To ensure transparency in our support offerings, we’ve outlined our pricing structure below.
Support Hourly Rate
Our support services are billed at an hourly rate. This rate applies to all support activities, including but not limited to troubleshooting, configuration, and customization.
- Standard Hours (8 AM - 5 PM): R650 per hour
- After-Hours (5 PM - 8 AM): R1300 per hour
After-hours rates apply to all support requests made between 5 PM and 8 AM.
Billing Process
- Hourly Increments: All support tasks are billed in one-hour increments.
- Minimum Charge: Each support request is subject to a minimum charge of 30 minutes.
Invoicing and Payment
Invoices for support are generated upon the completion of service. Payment terms and conditions are available in your account details, or you can contact our billing department for specific inquiries.
Contact Information
If you have any questions about our support services or would like a quote for an upcoming project, please don’t hesitate to reach out to our team. We’re here to help ensure your systems run smoothly and efficiently.
Thank you for choosing Marz Tech for your support needs!
