• 14/12/2023 08:34 - 29/12/2023 08:16
• Last Updated 14/12/2023 08:37

We apologize for the inconvenience, but our server is currently undergoing scheduled maintenance to improve performance and stability. During this time, access to our services might be temporarily disrupted.

Thank you for your patience and understanding. We'll work diligently to restore full functionality as quickly as possible.

• 14/12/2023 08:36 - 29/12/2023 08:16
• Last Updated 14/12/2023 08:37

We apologize for the inconvenience, but our server is currently undergoing scheduled maintenance to improve performance and stability. During this time, access to our services might be temporarily disrupted.

Thank you for your patience and understanding. We'll work diligently to restore full functionality as quickly as possible.

Affecting Other - Servers

• 07/11/2023 12:54 - 05/12/2023 15:44
• Last Updated 07/11/2023 12:58

We would like to inform you about an upcoming server maintenance that may result in temporary downtime for our services. The maintenance is essential to ensure the continued reliability and security of our systems.

Maintenance Schedule:

Start Date: 11/7/2023

End Date: 11/10/2023

Please be aware that while we will make every effort to minimize disruptions, there is a possibility of intermittent downtime during the maintenance window.

During the maintenance, some features or functionalities may be temporarily unavailable, but our service will not be entirely offline. We understand the importance of our services to your daily operations, and we will work diligently to complete the maintenance as quickly as possible.

Rest assured that your data and information will remain secure throughout this process, and our team will be closely monitoring the situation to ensure a smooth transition.

• 09/10/2023 07:14
• Last Updated 11/10/2023 06:53

The IP address of our server has changed. 

If your domain is not hosted with us, please update your DNS records to point to the new IP address. 

41.76.107.38

Affecting Other - Cloudflare Dashboard and Cloudflare API

• 30/08/2023 11:11
• Last Updated 08/09/2023 08:21

Affecting Other - International Peering

• 06/08/2023 19:30
• Last Updated 08/09/2023 08:21

WACS (West Africa Cable System) is currently experiencing the following outage.

Affected Area/s: International Traffic

Impact: Our traffic has been routed over an alternative path. Site load times may be impacted. 

Reason for the break: The link is fully down and has been reported as such due to an underwater landslide from the Congo River.

This is affecting All SPs, and the unconfirmed ETR is the first week of September.

Affecting Other - Content delivery network

• 30/08/2023 09:29 - 12/09/2023 07:55
• Last Updated 30/08/2023 09:32

Degraded Performance

Re-routed

Affecting Other - Content delivery network

• 30/08/2023 09:26 - 12/09/2023 07:55
• Last Updated 30/08/2023 09:32

Degraded Performance

Re-routed

Affecting Other - International Peering

• 11/08/2023 08:40 - 12/09/2023 07:54
• Last Updated 30/08/2023 08:37

SAT-3 (South Atlantic Telecommunications Cable) is currently experiencing the following outage.

Affected Area/s: International Traffic

Impact: Our traffic has been routed over an alternative path. Site load times may be impacted. 

Reason for the break: The link is fully down and has been reported as such due to an underwater landslide from the Congo River.

This is affecting All SPs, and the unconfirmed ETR is the first week of September.

Affecting Other - Internet Exchange

• 11/08/2023 08:35 - 14/08/2023 06:30
• Last Updated 11/08/2023 08:39

Teraco is currently experiencing the following issue:

Start Date & Time: 09/08/2023 @15:15

Affected Area/s: Teraco , Johannesburg

Impact: Minimal

Teraco technicians are currently investigating. There is no ETR at the moment.

Affecting Other - Internet Exchange

• 10/08/2023 07:29
• Last Updated 10/08/2023 10:22

Teraco is currently experiencing the following issue:

Affected Area/s: Teraco, Johannesburg

Impact: Customers will experience no connectivity.

Teraco technicians are currently investigating. There is no ETR at the moment.

Latest Update @08/08/2023 @12:40: This issue has been resolved.

Affecting System - marztech.co.za

• 20/07/2023 09:33 - 25/07/2023 19:51
• Last Updated 20/07/2023 09:34

Please note that we will be performing maintenance on our main website. Access to the site may be affected from time to time. 

• 10/07/2023 09:04 - 25/07/2023 19:50
• Last Updated 20/07/2023 07:44

We are aware of connection issues between Clientzone and Plesk. We are working to restore service. 

Updates

Affecting System - Website

• 14/07/2023 11:03
• Last Updated 19/07/2023 11:31

We are aware of the issues with our main website. We are working on a fix. In the meantime, please use our support email or log a ticket in Clientzone. 

• 03/07/2023 09:06 - 10/07/2023 00:00
• Last Updated 10/07/2023 09:08

We are performing some server maintenance. This may cause intermittent connectivity issues for Jabu.